「在庫切れ」商品の販売日、配送予定日は、商品ページに記載しております。

再販を調整・検討中の商品は、再販日が確定していないため「未定」と記載しております。

再販売予定が確定しましたら、商品ページにその旨を記載しておりますので、今しばらくお待ち申し上げます。

Genuine Kawanishi Kaban products are delivered to you only after passing our own strict inspection standards.

At Kawanishi Bags, products that do not meet the inspection standards but are fine for use as bags are called outlet products.

Please visit our blog for more details.

https://shop.kawanishikaban.com/blogs/news/outlet

Kawanishi Kaban's official LINE account provides the latest resale information.

If you know what item you want, please register for the "Restock Notification Email".

For more details, please see our blog.

◾️How to make sure you don't miss out on the restocks of your favorite items! Do you know about "restock notification emails"?

https://admin.shopify.com/store/shop-kawanishikaban/articles/560621519017

We only accept repairs on products purchased from our company.

Depending on the degree of damage or dirt, we may not be able to accept your repair request.

If you would like to have your product repaired, please check the "Repair Reception Procedure" in the blog below and contact us via our official LINE account.

Customers who wish to repair

Kawanishi Kaban's canvas series products are prone to color transfer, just like regular canvas and denim products.
Of course, it contains a color-fixing agent so the color won't transfer violently, but please be aware that the color may transfer easily in the following cases.

1. When the product is exposed to moisture, rain, or sweat
   

   If the product itself is damp, such as during rain or when you sweat, the color may transfer more easily.
   If it is damp, dry it in the shade until it is completely dry.

2. When alcohol spray gets on your skin
   

   In recent years, due to the influence of the new coronavirus, some people have been using alcohol sprays.
   If this alcohol gets on the product, it can cause the product to lose its color and lead to color transfer. Please be careful to avoid getting alcohol on the product.

How to prevent color transfer

One way to prevent color transfer is to use a waterproof spray.
The steps to use the waterproof spray are as follows:

How to apply waterproof spray

1. Allow the product to dry thoroughly
2. Apply waterproof spray to the entire product
3. Let it dry for about 20 minutes
4. Repeat "2" and "3" two or three times

This makes it much less likely for color to transfer.

Thank you for your inquiry.

Products sold on the EC site are generally in stock, so they will be delivered within 10 business days.

This product was created with the concept of creating a tote bag that is easy for women to use, but it is also popular with male customers and is purchased for use as a golf bag, etc.

abb [Abebe] Cordura version

The Cordura abb shown above is a popular product that has a reputation for being unisex and easy to match.

Please write according to the following procedure.

(1) Place the item you want to purchase in your shopping cart

(2) Once you have added all the items you want to purchase to your cart, click "View Cart."

(3) Check the items you want to purchase. Scroll to the bottom.

(4) Write a message in the "Message to Store" section

Please see our blog for more details.

https://shop.kawanishikaban.com/blogs/new

When placing an order, in the shopping cart, in the [Message to store] section,
If you let us know, we will enclose it when we ship your product.

Please write "I would like a receipt" and include the recipient's name .

The date is the order date, and the note is the product price .

Location of message to store

①Click the [View Cart] button at the bottom of the pop-up that appears

②Please enter your message in the [Message to Store] field.

Thank you for your inquiry.

Payment method is specific

• credit card
• Amazon Pay
• Smartphone payment (QR code)
• NP Pay Later (convenience store/post office/bank/LINE Pay, etc.)
• 3 free installments from credit card/bank account (Smartpay)

We offer the following payment methods.

Cash on delivery and bank transfers are currently not available.

credit card

Credit cards are

• VSA Card
• master Card
• AMEX
• JCB

We are responding with.

Only one-time payment is accepted.

Amazon Pay

You can pay with your Amazon account.
You can also register your address, which is very convenient.

Learn more about Amazon Pay

Smartphone payment (QR code)

QR code payment.

• PayPay
• Line Pay
• Merpay

It is compatible with.

NP Pay Later (convenience store/post office/bank/LINE Pay, etc.)

If the amount is less than 55,000 yen, you can use NP Pay Later, which allows you to pay after the product arrives.

The invoice will come from Net Protections, Inc. , not from our company.

Learn more about NP Postpay

Smartpay (3 free installments from credit card/bank account)

This is called Smartpay , a service that allows you to make three installments with no fees.
By installing apps, you can respond more smoothly.

Learn more about Smartpay

That's all.
Thank you for asking.

Products sold on the EC site are generally in stock, so they will be delivered within 10 business days.

Sorry, we are currently not accepting cash on delivery orders.

However, we do have the following payment methods available, so please feel free to use them.

• credit card
• Amazon Pay
• Smartphone payment (QR code)
• NP Pay Later (convenience store/post office/bank/LINE Pay, etc.)
• 3 free installments from credit card/bank account (Smartpay)

To find out more

What payment methods are available online?

We have also created a page for this. Please check it out.

Thank you for asking.

お問い合わせいただきありがとうございます。
現在お問合せが集中しており、ご回答までに2営業日以上お時間をいただく場合がございます。

お客さまにはご迷惑をおかけいたしますが、何卒ご理解とご協力をお願いいたします。

お急ぎの場合は【よくあるご質問】もご確認ください。

【よくあるご質問】はこちら→　https://shop.kawanishakaban.com/blogs/faq

Please see the "Schedule" on the official EC site.

For more information, please check the blog "Notice of changes to store opening days and hours."

https://shop.kawanishikaban.com/blogs/news/changes-in-business-days-and-hours